This policy explains how MarketKit Media Sdn. Bhd. (“MarketKit”, “we”, “us”), a company registered in Malaysia (Registration No. 202201236714 (1479305-K)) with its office at Level 21, Menara Keck Seng, 203 Jalan Bukit Bintang, 55100 Kuala Lumpur, handles personal data collected through marketkit.pro. We process personal data in accordance with the Personal Data Protection Act 2010 of Malaysia (“PDPA”).
1. What we collect
We collect only what we need to respond to you and to run this website properly:
- Information you give us. When you use our contact form, we receive your name, email address, optional phone number, the topic you select, and the message you write.
- Information collected automatically. Standard server logs record IP addresses, browser type, pages visited and timestamps. Where you consent, cookies help us understand how visitors use the site — see our Cookie Policy for details.
We do not knowingly collect data from children under 18, and this website is not directed at them.
2. Why we process it
We use personal data to reply to your enquiries, prepare proposals you have requested, improve the website, meet legal and accounting obligations, and — only where you have separately agreed — send occasional studio updates. We do not sell personal data. We do not use enquiry data for advertising audiences.
3. Legal grounds
Processing rests on your consent (which you may withdraw at any time), the necessity of handling your data to respond to a request you initiated, and our legitimate interest in keeping the website secure and functional.
4. Who sees your data
Access is limited to MarketKit team members who need it to handle your enquiry. We rely on a small number of service providers — hosting, email infrastructure and analytics — bound by contractual confidentiality. Some providers may store data outside Malaysia; where that happens we take reasonable steps to ensure a comparable standard of protection, as required by the PDPA. We disclose data to authorities only where the law compels us.
5. How long we keep it
Enquiry correspondence is retained for up to 24 months from our last exchange, after which it is deleted unless a business relationship has begun (in which case contractual retention periods apply) or the law requires longer retention. Server logs rotate within 90 days.
6. Security
We protect data with TLS encryption in transit, access controls, and the principle of collecting as little as possible in the first place. No internet transmission is perfectly secure, but we treat your data with the same care we would want for our own.
7. Your rights
Under the PDPA you may request access to the personal data we hold about you, ask us to correct it, withdraw consent to further processing, and limit processing for direct marketing. To exercise any of these rights, write to [email protected] or post a request to our registered address. We respond within 21 days.
8. Third-party links
Pages on this site may link to external websites. Their privacy practices are their own; this policy stops at our domain.
9. Changes to this policy
If we change how we handle personal data, we will update this page and revise the date at the top. Material changes will be flagged prominently on the website.
10. Contact
Questions about this policy or our data practices: [email protected], +60 3-2181 4067, or by post to MarketKit Media Sdn. Bhd., Level 21, Menara Keck Seng, 203 Jalan Bukit Bintang, 55100 Kuala Lumpur, Malaysia.